FAQ'S

Frequently Asked Questions

1. What do you create?
I create deeply personal and meaningful artwork using a small amount of your loved one’s ashes. Every piece is made with great care and sensitivity, turning precious memories into beautiful art you can treasure forever.

2. Can you create art with both human and pet ashes?
Yes. Whether it’s for a beloved family member or a cherished pet, I am honoured to create a piece that helps keep their memory close. Every commission is treated with the same love and respect.

3. Can I include special keepsakes?
Absolutely. Many people like to personalise their piece even further. I can carefully include:

Jewellery

Pet hair or fur

Personal keepsakes

Or on the actual artwork i can include/:

Photographs or images

Names, dates, or special wording
If you have something personal in mind that isn’t listed, please don’t hesitate to reach out — I’ll always do my best to accommodate your wishes.

4. How do I send you the ashes?
You’re welcome to bring the ashes to my studio in Walton-on-Thames if you would prefer to deliver them personally. Alternatively, once you’ve placed your order, you can email me to request the postal address for safe delivery.

5. How much ashes do you need?
I only need a very small amount — usually around one teaspoon. Any ashes that are not used will, of course, be safely returned to you with your finished piece.

6. What if I can’t find the exact option I want on your website?
Every story is unique, and I understand you may have something special in mind. If you don’t see exactly what you're looking for, please feel free to email me or send me a message on Instagram at @ashesinartldn. I’m always happy to discuss bespoke ideas.

7. How long will my piece take to make?
Each artwork is lovingly handmade, and I take great care with every detail. Once I have received the ashes and we’ve finalised the design, your piece will usually be ready within 3-5 weeks.

8. Will my loved one’s ashes be safe during the process?
Yes — always. I handle every order with the greatest care, respect and responsibility. Any ashes that aren’t used will be carefully packaged and returned to you.

9. How can I contact you if I have more questions?
You can email me at ashesinartldn@outlook.com or message me anytime on Instagram @ashesinartldn — I’m always here to help and guide you through the process.

10. Do you offer consultations?

You're warmly invited to a no obligation phone or studio consultation to explore any ideas you have in mind, I'd love to bring your vision to life.